This website does not take payment. Nothing is charged here, so there is nothing to refund on anything sent through this page. This policy covers amounts paid later, directly to us, and it is published in advance so the rules are known before anyone pays anything.
A deposit paid to hold an order or a booking is returned in full if you cancel before work starts. The refund is issued within 10 business days of your written request, to the account the money came from.
Should we be unable to deliver what was agreed for a reason on our side, everything you paid is returned in full, without deduction or fee.
When work is already under way, the refund is the part not yet spent on materials or labour, with the deduction itemised in writing before payment.
Email contact@edisonluismarquesusa.online quoting the order reference; we confirm on the same business day and give you the refund date.